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Subscription Services
Customer Satisfaction and Retention
EC Suite’s online subscription services focus on what matters most for your business model — customer retention and satisfaction. Robust billing and rebilling automation, combined with access management and retention tools, provide a transparent billing experience so your members focus on enjoying your content and not worrying about their billing cycle.
e-Ticketing
An e-Ticket is an electronically-issued user name and password that is purchased by consumers to gain admission to an online entertainment venue. EC Suite offers an easy way to generate membership access to your online entertainment or subscription-based e-venues while enjoying complete Access Management.
Recurring Billing
EC Suite’s recurring billing service allows you to set custom trial and rebill periods based on your service model. Once enabled, your online memberships will automatically rebill and allow you to focus on your members’ overall membership experience rather than all their individual billing cycles. As a bonus, turn on our Recurring Transaction Reactivation reminders to auto-generate an e-mail to any active member whose credit card has expired during a rebill attempt. Customers are then prompted to login and update their information. This prevents needless lost revenue on customers who just needed a friendly reminder.
Member Management
EC Suite’s robust Account Admin provides a central area to control every aspect of your users’ memberships.
Loyalty Discounts
A Loyalty Discount provides an effective customer appreciation and retention tool for your website. EC Suite enables you to reward and retain your loyal members by offering special discount pricing in the form of a promotional message on their sign-up form or approval e-mail.
Retention Discounts
A Retention Discount is a pop-up feature providing you with a creative and effective tool for recovering potential lost memberships. With EC Suite, you can provide consumers with an incentive to stay with you by offering them discounted pricing in the form of a promotional message on their cancel confirmation page.
Custom Billing Forms
A sophisticated setup wizard provides you with a design tool making it easy to create professional forms tailored to the same look and feel as your website. Add our Google Analytics capability into your forms and you have a truly enhanced billing form! EC Suite wants to provide your consumers with a seamless purchasing experience, moving them from "surfer to sold" as smoothly as possible.
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