Managed Payment Services Features

Payment Types:
We accept the following payment types:

• Credit cards: Visa, MasterCard, American Express, Discover, JCB, Diner's Club
• ACH Online Checks, direct debit Billing Options
  
  

Flat Rate Pricing:

• 4.9% + $1
• Unlike other online processors, EC Suite has made things simple and budget-friendly with our inclusive flat-rate pricing model. We collect our transaction fees only on what you sell. No monthly fees, no monthly minimums, no chargeback fees. Pricing and Fees

No Hidden Fees – Inclusive Pricing - No Charge for Chargebacks and Returns:

• EC Suite has eliminated start-up fees, bankcard fees, monthly fees and minimums, and doesn't charge you for any incurred chargebacks. This makes it easy to budget and understand how your are paying for the service. All of our international pricing tools and marketing tools are included in the flat fees that we collect from each sale. Pricing and Fees

No Large Upfront Reserve:

• EC Suite simplifies the banking reserve requirements by only holding a small monthly percentage of each week's transactions as a rolling reserve. We hold 5% of the transaction totals each week for 26 weeks and return that reserve to you on the 27th week. Pricing and Fees

High-Throughput:

• Fewer declined consumers than the other processors means more money for your business.

Regional Pricing:

• Savvy merchants know their international sales figures are directly impacted by today's global economy. As the U.S. Dollar trades lower, why should you give your international consumers the discount? Set your pricing by region, a custom exchange rate, or let EC Suite set the daily rate for you. Tap into the exploding international market and increase your revenue by up to 20 percent or more! Regional Pricing

One-Click Upgrades:

• EC Suite offers a unique service, allowing you to offer your consumers an easy way to buy more from you. One-Click Upgrades allow your members and users to add services with a single click – our system does the rest.

• Weekly payments - more frequent than most of the competition.
• Get paid 9 days after your pay period ends – money in your hands sooner.
• Custom payment parameters - split payments to accommodate multiple parties, or adjust your settings to get paid after a certain dollar amount or number of pay periods have been reached.
• Receive payments via domestic and international checks, wire transfers or overnight delivery.
• EC Suite payouts are sent on a weekly basis at the beginning of the week, either via traditional mail service anywhere in the world, wire transfers in both the U.S. and internationally, as well as overnight delivery of checks directly to your location (delivery fees apply).
• Our clients receive the flexibility of setting their own minimum payout thresholds, with our default minimum payout of $25.00, and the ability to split payments automatically with partners and associates.
• EC Suite will handle all of the payments to your network of affiliates and you can choose who covers the cost of the delivery. All Payments are in U.S. Dollars. Pricing and Fees

EC Suite offers one of the best subscription systems in the industry utilizing years of membership and recurring billing tools to help grow, retain and expand your subscription model. Subscription Services

Loyalty Discounts/Cancel Discounts:

• Integrated customer retention tools, such as loyalty discounts and cancellation discounts, allow you to customize and retain consumers that might otherwise go elsewhere. Subscription Services

Rebilling:

• A recurring model is much more than just billing your consumer again. We have instituted proven rebilling practices that help to drive rebills and recurring revenue, such as rebilling on denials up to three times over several days. Subscription Services

Rebill Reactivation:

• In the event a credit card is declined on the second or 200th rebill, each consumer is notified to update his/her information with a new card. Once completed, EC Suite rebills the new card immediately, collecting revenue on the potentially expired membership. Subscription Services
• In conjunction with our online subscription management tools, EC Suite maintains our online consumer tools for easy subscription self-management by your consumer.

User Management:

• EC Suite gives you the flexibility to choose how you want to create and manage your membership passwords and logins. EC Suite's Subscription Management Services can accept external login information from your system or utilize the EC Suite system to generate login information for your members. Either way, you have access in real-time to control the access to your valuable content and member sites.

One-Click Upgrades:

• Tied into our User Management system, our unique one-click upgrade service allows your consumers and members to add additional services with the click of a button, without the need to enter their username and password again.

24/7 Consumer Support Center:

• Our 24/7/365 live consumer support center allows you to focus on your business and let us handle your consumers' billing questions and issues directly. Put your focus on your business and let us take on the burden and cost of maintaining an educated, helpful consumer support team. Visit our Consumer Support Web site.

24/7 Client Support:

• Our skilled technicians are here everyday, all day to assist you with any questions related to your processing, billing, content protection or even integration support. Client Support

Online Order and Subscription Management:

• EC Suite employs an online portal for your consumers to manage their information and subscriptions in real-time, available in 10 different languages. Consumers can access support information, change addresses and update card information directly from the EC Suite Consumer Support Web site.

Full-Service Admin Portal:

• The EC Suite Web Admin Portal is a powerful tool for managing transactions, configuring account settings, viewing statements/reports, splitting outbound payments and analyzing sales figures, statistics, product and customer information. A secure Web interface allows you to view, monitor, and modify all data in real-time – even export the data into four different formats for use with other systems and departments. This keeps you up to date on your sales and revenue at all times.

Quick Implementation:

• Accounts created and reviewed within 48 hours
• No additional equipment or software to buy
• The engine behind EC Suite has been developed with the understanding that no one uses one system for everything on the Web. EC Suite has developed several incoming and outgoing communications modules to help keep your transaction data readily available, included in other systems, and available to other departments.

Postback and Datalink APIs:

• With our postback and data link systems, you can send information into our e-commerce engine or generate external post-sale communications with your own systems – easily and seamlessly.

User Management:

• Use EC Suite's system to automatically generate and manage usernames and passwords for easy access and user comfort. Our modules help keep the information flowing.

Cascade Processing:

• Automatically cascade sales to alternate processors or providers, collecting more revenue from your audience easily and effortlessly. EC Suite will even track referral and affiliate codes for selected processors and manage the affiliate payments for those external providers.

Denial and Approval Redirects:

• Get more control over those potentially lost deals with automatic pop-ups and redirects for denials, and even share approvals with other sources.

Google Analytics:

• Cross reference your Web site stats directly with your transaction stats for a complete picture of your traffic. EC Suite integrates your existing Google Analytics account into our processing engine, simply by entering your account number into our system.

Branding and Customization Features:

• With 7,856 different colors and templates to choose from, as well as image control and uploading, you can incorporate our managed payment services seamlessly into the look and feel of your site.
• Our Storefront Wizard even walks you through the process of creating and customizing your own online store.

Marketing Tools in the Admin Portal:

• Keep your customers loyal and increase your revenue with marketing tools that you can design, create and monitor yourself in the Control Panel. Develop tools for upselling, cross-selling, bundles, coupon codes for promotions, and subscriptions.

Customizable Email Communications:

• Reach your consumers with additional messages and details after their purchase or bring them back to buy more with fully customizable HTML and text email templates. Drive additional branding and information to your audience automatically.

Regional Pricing:

• In conjunction with our Geo-targeting Smart Forms, our Regional Pricing solution allows you to set pricing for a specific region and currency, without subjecting your business to the instability of the currency markets and fluctuating pricing. Different from traditional currency exchange forms (which EC Suite offers as well) our Regional Pricing compensates for the dropping value of the dollar, and offers a 20% increase in revenue for international sales. Regional Pricing Basic Demo

International Currencies:
EC Suite works with a variety of currencies to serve the global consumer.

• U.S. Dollar
• Euro
• British Pound Sterling
• Canadian Dollar
• Australian Dollar
• Japanese Yen

Our standard currency conversion system is updated every 20 minutes to facilitate worldwide sales.

Orders in Multiple Languages:
EC Suite now offers all order pages, online consumer support and consumer e-mails in 10 languages:

• English
• German
• Spanish
• Italian
• French
• Italian
• Japanese
• Korean
• Hong Kong/Chinese
• Traditional Chinese

EC Suite's payment forms are available in a variety of languages and currencies to serve the global consumer and make for a smooth, easy to understand international sales transaction.

GeoIP Targeted Forms:

• Included Smart Forms target the locations of your consumers with the language and currency of their own country, making for a seamless and familiar transaction.

Visa for U.S. and Canadian Businesses:

• Whether your business resides in the U.S. or in Canada, you can accept Visa without additional fees or set-up charges.

Accept Payments Globally at the Same Processing Rate:

• EC Suite believes in treating the global market fairly, without penalizing international consumers for coming to you. Unlike some of the leading online processors, our flat rate pricing collects the same fees for domestic and international consumers alike, allowing your company to capture and expand your global market without alienating your users.

Global Processing Servers:

• EC Suite has a global network of processing servers and locations to serve domestic and international consumers with equal speed and reliability – and 100% uptime guarantee for processing services. EC Suite also uses its own Content Delivery Services to ensure stability and quick-serving of payment forms globally.

Track Record:

• Over 1 billion dollars paid out to merchants
• We process in excess of 2 million transactions each month

Load Balancing:

• Load balanced network of processing servers provide clients with 100% reliability and accessibility to transactions, ensuring their online stores are always available.

Global Network:

• EC Suite has a global network of processing servers and locations to serve domestic and international consumers with equal speed and reliability – and 100% uptime guarantee for processing services. EC Suite also uses its own Content Delivery Services to ensure stability and quick-serving of payment forms globally. Our system uses redundant dedicated lines with various providers. This ensures maximum system reliability and availability. To ensure that our online ordering system always functions flawlessly, we use hardware and software components produced by market leaders. Our servers support SSL Version 3 and 168-bit Triple DES encryption. The RSA module and the SSL encryption exponent are 1024 bit.

Fraud Prevention Using Our VScrub® System:

• Our dynamic VScrub® system protects you from fraud and chargebacks. Our systems monitor internal and external changes in security and fraud systems to check every incoming order to limit the number of dishonest customers to an absolute minimum. This successful prevention system is customized for each country so that we can prevent fraud efficiently.

PCI Compliance:

• EC Suite's industry experts understand how to keep the e-commerce waters safe for your business. This knowledge comes from a commitment to our clients, passion for the online marketplace, and years of hands-on experience with online processing.

Windows Media DRM:

• Tracks, protects and controls Windows-based WMV (Windows Media Video) and WMA (Windows Media Audio) digital media files.
• Encrypts digital media content and limits access to those who have acquired a proper license to play the content.
• Transparently protect your Windows-based media assets while maintaining optimum usability for your end user and consumers. DRM Networks

SecuredApp - Piracy Protection for Your Software:
You can add SecuredApp's digital piracy protection to shield your product from illegal copying, and expand the way that you sell your product. The detailed business rules options in SecuredApp allow you:

• To control the way that your consumers use your software, even allowing you to build a Subscription-As-A-Service model (SAAS) and integrate a monthly or recurring billing model onto your download business.

Affiliate Management:

• The EC Suite Affiliate Management System enables you to cooperate with partner sites to increase orders and sales of your products. You understand your partners best, so our system allows you to build a network of referring companies, track their sales, share revenue or flat payments for sales, track orders, and offer your affiliates their own administration and collaboration options via the Admin Portal. And to make it even easier - we will handle payments to your affiliates.