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EC Suite Knowlege Base

EC Suite Knowlege Base

Categories

category Billing (8)
Articles regarding billing questions.
category Content Protection (8)
Articles regarding Digital Rights Management (DRM) information.
category General (7)
General EC Suite inquiries.
category Signup (7)
Articles regarding signup questions.
category Subscriptions (9)
Articles regarding subscription-related inquiries.
category Technical Questions (7)
Articles regarding video playback and other technical questions.

Latest Articles

article How do I restore my licenses if the file I downloaded becomes corrupt?
Licenses can be restored by going to http
  8-14-2008    Views: 3937   
article I just took the CT Test and I see all these red X's; what do they mean?
The red X's on the CT Test indicate that...
  8-14-2008    Views: 3778   
article What is the DRM CT Tool?
The Compatibility Test (CT) Tool runs a...
  8-14-2008    Views: 4506   
article I just purchased tokens but they are not showing up in my account what should I do?
If you have purchased tokens and they are...
(No rating)  8-14-2008    Views: 2710   
article When I try to play a video it acquires a license. What is a license?
A license is issued to you when you attempt...
  8-14-2008    Views: 2939   

Most Popular Articles

article What is the refund policy for subscription purchases with EC Suite?
When you request a termination of your...
  8-14-2008    Views: 4845   
article I purchased a trial membership and have only limited access; is something wrong?
Many Web sites for which EC Suite provides...
  8-14-2008    Views: 4711   
article I cannot access the file I just purchased; what should I do?
If you are having issues viewing or playing...
  8-14-2008    Views: 4668   
article What is the DRM CT Tool?
The Compatibility Test (CT) Tool runs a...
  8-14-2008    Views: 4506   
article How long does it take for a credited transaction to post back to my account?
It typically takes the banking system 7 to...
  8-14-2008    Views: 4236   

Highest Rated Articles

article I purchased a trial membership and have only limited access; is something wrong?
Many Web sites for which EC Suite provides...
  8-14-2008    Views: 4711   
article How do I cancel a subscription?
EC Suite subscriptions can be canceled in a...
  8-14-2008    Views: 3147   
article Will EC Suite ever send mail to my home address provided upon signup?
EC Suite will never send physical mail to...
  8-14-2008    Views: 2036   
article What is the DRM CT Tool?
The Compatibility Test (CT) Tool runs a...
  8-14-2008    Views: 4506   
article How long does it take for a credited transaction to post back to my account?
It typically takes the banking system 7 to...
  8-14-2008    Views: 4236   


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