EC Suite Copyright © 2012 EC Suite, LLC

Consumer Privacy Policy (Outdated)

In order to provide Internet billing services, EC Suite must collect, use, and share certain information about you. This policy explains what we collect, who we share it with, and how you can contact EC Suite in order to ensure the accuracy of the data we collect, use, and share. The information EC Suite collects from you helps EC Suite better serve you and the online community by continually updating the electronic payment services EC Suite provides. The data that EC Suite collects and maintains is as follows:

Information that you provide to us

EC Suite receives and stores all information that you enter on our sign-up (join) pages except for security items such as Visa's CVV2. This includes:

  1. Credit card sign-up page - the website you are purchasing an e-ticket for, your e-mail address, language preference, credit card number, expiration date, first name, last name, address, city, state, zip, country, your username and password, and your agreement to be bound by EC Suite's terms and conditions.
  2. Check sign-up page - the website you are purchasing an e-ticket for, your e-mail address, language preference, first name, last name, address, city, state, zip, country, your bank's ABA routing number, your account number, the type of account, your username and password, and your agreement to be bound by EC Suite's terms and conditions.

Information that we automatically receive

EC Suite receives and stores certain information whenever you download web pages, or send us e-mail or forms. For example:

  1. We identify the numerical IP address assigned to your computer by your Internet Service Provider.
  2. E-mail Correspondence: EC Suite often requests a confirmation when you receive and open an e-mail communication delivered by EC Suite. We archive all e-mail sent in and out of our network, and we identify the origination IP address of all mail sent into our network. We require that you refrain from "forging headers" or sending "SPAM".

Information from third parties

From time to time, EC Suite may request and receive information from third parties and compare it to the information that you have provided. The main purpose for this is loss prevention.

Protection of your privacy

EC Suite will release data when we believe the release is appropriate to comply with the law, enforce our Agreement, and protect the contract rights of our Clients. EC Suite passes the following data to the owner/operator of the website from which you are purchasing services utilizing EC Suite's services:

  1. Credit card sign-up page information including the website you are purchasing an e-ticket for, your e-mail address, language preference, first name, last name, address, city, state, zip, country, your username and password, and your agreement to be bound by EC Suite 's terms and conditions.
  2. Check sign-up page information including the website you are purchasing an e-ticket for, your e-mail address, language preference, first name, last name, address, city, state, zip, country, your username and password, and your agreement to be bound by EC Suite's terms and conditions.

It is your obligation to provide EC Suite with accurate and up-to-date information, and failure to provide us with such information could void any Agreement between you and EC Suite. We use the information that you provide for such purposes as processing your e-ticket request, responding to customer service inquiries, loss prevention, improving our service, communicating with you, and allowing our clients to provide customer service and fulfill their obligations to you. EC Suite's employees have access to your information on a need-to-know basis. EC Suite will not sell your information to an independent third party for any reason.

In addition, EC Suite, as part of the credit card processing system must provide limited information to the services that connect it to the companies that perform the banking functions. The credit card associations have strict privacy rules that these companies must adhere to in order to be authorized to receive and process credit card transactions. EC Suite will never knowingly provide your credit card or bank account information outside of this system.

EC Suite employs the latest and best techniques available for protecting its systems from intrusion by unauthorized individuals, and is constantly upgrading its security as better methods become available. All information is stored behind firewalls and other sophisticated security systems. In addition, our data center utilizes state-of-the-art physical security measures to prevent unauthorized access to the facility.

EC Suite does not request, or knowingly collect identifiable information from children under the age of 18. EC Suite does not knowingly use or share personal information from users under the age of 18 with third parties. EC Suite does not offer children any promotions involving games, prizes, or any other activity that would induce a child to divulge personal information.

EC Suite reserves the right to change, modify or amend this policy at any time. EC Suite takes privacy matters very seriously, and intends to stay at the forefront of privacy policy and protection matters. We will occasionally update our privacy policy and we will post those updates on this page. You are responsible for revisiting this page to review our privacy policy updates.

Questions regarding the information EC Suite has stored about you should be in writing, and addressed to:

EC Suite LLC
2353 W. University Dr.
Tempe, AZ 85281-7223, U.S.A.
Phone 1.888.736.6475
Fax 1.480.449.8801

v.2; September, 2008